Return and Refund Policy

1/ The purpose of collecting customer information

Information is collected to help The company perform:

  • Give customers information about products and services the latest of theweb.
  • Make the customer survey. Measure and improve the company's services
  • Implementation of promotional activities related to the products and services of The company.

2/ Address of the unit to collect and manage information

COMPANY SERVICES LTD PHILO
No. 120, line 410, Phuoc Long A Ward, Dist. Thu Duc, Ho Chi Minh City. Ho Chi Minh

3/ Commitment to the privacy of customer information

When the customer sends the personal information of the customer for our company, the customer has agreed to the terms that we have outlined above.

We pledge that the information that customers provide to us will be kept confidential and be used to bring maximum benefits for customers.

Theweb have the privilege and the right to edit contents in sales website this without having to warning or notice. The customer has agreed that, when customers use our website after editing means that customers have to admit, agree to comply with, as well as trust in the edit this. Therefore customers should preview the contents of this page before accessing other content on the website.

In the framework of the privacy policy, we are committed to not sell or disclose personal data from you for the Tuesday without your prior consent unless this is necessary for the terms in the policy or we are required to do so under the provisions of the law.

In the remaining cases, we will take particular notice for Customers when required to disclose information to a party Tuesday and this information is provided only when get the feedback from the Customers.

4/ Duration stored and regulated access to information

  • Personal data of the customer will be stored until the request for cancellation or self-customers sign and made clear. Rest in all cases of personal information, customers will be protected on the storage system of Philo.
  • The person or organization can be approached with privacy information:
  • Theweb and the parts related to the support and perform purchase and sale transactions, contracts with customers.
  • Side Tuesday that The company believes will complete the requirements that theweb and have the consent of the client confirmed: For example transport unit aims to delivery, to sales,...
  • In case of any requirements of the legislation: companies have a responsibility to cooperate to provide personal information, customers upon request from the judicial authority include: the procuracy, the courts, the police investigations related to violations of any law, that of the customer. In addition, nobody has the right to encroach on the personal information of customers

5/Methods and tools for customers to access and edit your personal data on the system of theweb

Customers have the right to request Philo allows the customer can access or edit, delete personal information of the customer or if the customer has any questions about the terms of personal information , please send an e-mail to philo by address [email protected]

6/ in case of force majeure

Philo will endeavor to ensure customer information is kept secret. However, due to limitations on the technical side, not a data which can be transmitted on the internet that can be 100% secure. Therefore, we can not give a firm commitment that the information customers provide to us will be secured in a manner perfectly safe, and we cannot be held responsible in the event of unauthorized access to personal information of the customer. If the customer does not agree with the terms as described above. We recommend that clients should not send the information to us.

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PHILO

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